Privacy Policy

Introduction

Planet Saz Designs ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make purchases, or interact with us in any other way.

1. Information We Collect

We may collect the following types of personal information:

- Personal Identification Information: Name, email address, mailing address, phone number, etc.
- Payment Information: Credit/debit card details or other payment information, though payments may be processed through third-party services.
- Order Details: Products purchased, custom requests, and transaction history.
- Technical Information: IP address, browser type, device type, and information about your visit, such as pages viewed and the time spent on our website.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

- Processing Orders: To fulfill your orders, including payment processing and shipping.
- Customer Service: To respond to your inquiries, provide updates, and offer support.
- Personalisation: To tailor your shopping experience and suggest products that may interest you.
- Marketing: With your consent, we may send you promotional emails about new products, special offers, or other information we think you may find interesting.
- Legal Compliance: To comply with legal obligations and protect our business.

3. How We Protect Your Information

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include encryption, secure payment gateways, and regularly updated security protocols.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

- Service Providers: Trusted third parties that help us operate our business, such as payment processors, shipping companies, and website hosting providers.
- Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect our rights.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

- Access and Correction: You can request access to your personal data and ask us to correct or update any inaccuracies.
- Deletion: You can request that we delete your personal information, subject to certain legal obligations.
- Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe link in our emails.

6. Cookies

Our website uses cookies to enhance your browsing experience and provide personalized content. Cookies are small files stored on your device that help us understand how you use our site. You can control cookies through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and significant changes may be communicated to you directly.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

Planet Saz Designs
Email: hello@planetsazdesigns.co.uk
Phone: 07975 997798